Do you offer trial classes?
First class is risk free! 100% free if you feel the class is not a good fit. We actually encourage you to try multiple classes the first week and only pay for the class that fits best for your child. For families new to Cal-Star, if you are not entirely happy after your families first month, Cal-Star Gymnastics will gladly refund 100% of your tuition for that month.
What should my child wear to class?
Boys and girls can wear form fitting t-shirts that will not flip up and cover your child's face and athletic pants (shorts, sweats, leggings). Leotards help girls feel they are dressing the part and help put them in the mind frame to learn gymnastics.
Hair should be pulled back and away from the face or covering the eyes.
My child and I are new to gymnastics, what class do I
Join a weekly gymnastics class appropriate for your child's age or request an evaluation by appointment. Evaluation's take approximately 15 minutes. Appointments can be arranged by phone or email.
Can my child come to class if they are sick?
We ask you keep your child home and we will provide your child a make-up class. Our number one goal is to keep everyone safe and healthy. We don't provide make-ups for vacations, play dates or other personal reasons. If we cannot find a make-up class we will offer a power play in place of a make-up class. If your child does miss a class for reasons other than being sick you can contact the office and see if we can offer a make-up class provided we have space.
We do request all make-up classes are scheduled within 30 days of the missed class.
What is expected at drop off and pick-up?
Please walk your child to the main gym door and pick up at the main gym door. Parking lot safety is an ongoing concern and kids should not be entering and leaving the gym unattended by an adult. Parents are welcome to stay and observe the class as long as they’d like.
How are my child's classes billed?
All members must keep a credit card on file. Cards are billed between the 1st & 5th of each month. If you prefer to pay by check or cash you must pay by the 25th of the prior month for the month being billed.
How do I unenroll my child?
Written notice by email or a phone call must be received by the 25th of the month, in order for us to process your withdrawal request for the following month. No late withdrawal requests can be accepted. In most instances, current withdrawal requests are reviewed and completed within two business days. You will be issued an email reply confirming your withdrawal. Phone our office if you have not received an email reply after two business days.